FAQ

Got questions about OPAS? You’re in the right place!

Can I receive and ship a Credit Card?

Yes, we can receive a credit card for you. However, shipping a credit card may be restricted depending on destination countries and shipping carriers. Please make sure to check the customs regulations of your country and shipping carrier’s policy before submitting a shipment request. Please note that OPAS is not responsible for a late or lost package. Please also note that insurance is NOT available for mail forwarding service as mail items have no customs value.

UPS: https://opas.com/restricted-commodities/
*We have a list of links to an import regulation page for each country on our website.

DHL: http://www.dhl.com/en/country_profile.html
*Please look for “Express Import Guidelines” and select your country.

ePacket: https://pe.usps.com/text/imm/ab_toc.htm
*ePacket is available to 36 countries as of 2018 and can ship a credit card to most of those countries but the estimated shipping time is 7 to 30 business days.

Yamato: https://www.yamatoamerica.com/cs/en/prohibited-items-list/
*Yamato dose not ship credit card by their policy.

If CREDIT CARD is mentioned in your country’s import regulation like the example below then we CANNOT ship it to you. If CREDIT CARD is NOT mentioned then we CAN ship it to you.

e.g. Mexico (UPS Import and Export regulation)

If you wish to know what’s inside your mail item, please submit a scan request. If the content is found to be a credit card, we will let you know but it cannot be scanned for security reasons.
If you do not wish to have your mail item shipped, please submit a discard or shred request before the 30-day automated shipment, otherwise it will be automatically shipped to the default shipping address by default shipping method.

If you have any questions, please feel free to contact us.

OPAS Customer Service
service@opas.com | opas.com