Carrier | Delivery Time | Tracking | Insurance | Deliver to P.O. Box Address (Parcel Locker) | Remote Area Surcharge (*2) | Notes |
| UPS Expedited | 3-8 Business Days | YES | Available | NO | May Apply | Dimensional Weight (*3) May Apply |
UPS Saver | 1-4 Business Days | YES | Available | NO | May Apply | Dimensional Weight (*3) May Apply |
FedEx Economy | 3-8 Business Days | YES | Available | NO | May Apply | Dimensional Weight (*3) May Apply |
FedEx Priority | 1-5 Business Days | YES | Available | NO | May Apply | Dimensional Weight (*3) May Apply |
DHL Worldwide Express | 3-7 Business Days | YES | Available | NO | May Apply | Dimensional Weight (*3) May Apply |
Yamato | 5-7 Business days | YES | Available | NO | No surcharge | Dimensional Weight (*3) May Apply Yamato does not accept used items, gifts, items purchased for a third-person and the purpose of resell. Please note the delivery address needs to be a residential address. |
PM International | 7-30 Business Days | YES (*1) | Available Insurance up to $1000 | YES | No surcharge | No delivery signature (*4) No multiple box shipment (*6) |
ePacket (Packages up to 4 lbs.) | 7-30 Business Days | YES (*1) | Available Insurance up to $400 | YES | No surcharge | No delivery signature (*4) No multiple box shipment (*6) |
Carrier options may be limited based on various factors such as regulations, country, commodity, package size/weight, etc.
*1 | PM International (PMI) and ePacket are combination shipping service between UPS and USPS. UPS picks up your shipment from OPAS, and then delivers it to a US Post Office facility. From there, it will be flown to your country and delivered by your local post office. The initial limited tracking information is available on the UPS tracking site and shows “Shipment information received by UPS Mail Innovations”. After 1 week the package arrives at the UPS Mail Innovations facility and more detailed tracking is available. After UPS transfers the package to USPS around 1 week we will have a USPS tracking code that will show more detailed information for the final leg of delivery. The extent of the tracking information will depend on your country’s postal service. Some are more detailed than others. You will be able to see both tracking numbers in your mailbox.
*2 | A surcharge is applied for delivery to an area beyond normal delivery areas because the carrier incurs additional fees due to the extended distance the carrier must drive to deliver one package, or they sometimes must use a 3rd party to make the delivery. These cost are passed on to the consumer by the carrier. For some areas (remote or non-remote) carriers may not conduct daily deliveries. Please allow for additional transit time.
A list of postal codes and cities where these surcharges apply is available from the links below.
UPS | DHL | FedEx (FedEx calls it out-of-delivery area surcharge.)
Remote Area Surcharge (Subject to change)
UPS: Greater of $38.00 per shipment or $0.38 per lb.
FedEx: Greater of $38.00 per shipment or $0.38 per lb.
DHL: Greater of $38.00 per shipment or $0.38 per lb.
*3 | Click here for details about dimensional weight.
*4 | When selecting PM International and ePacket there is no delivery signature requirement and their insurance option does not cover loss or theft for packages that are confirmed as delivered by the carrier. For more details please review our Insurance page.
*5 | For information regarding shipping domestically within the US please visit our FAQs. For shipping related to APO/FPO please refer to our Service Rates.
*6 |PM International (PMI) and ePacket (UPS Mail Innovation – UPS/USPS joint operation) do not allow multi-box shipments like other carriers do (every box becomes a unique shipment, requiring its own content-matching Commercial Invoice).
