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Portland, Oregon USA
Oct 21, 2018 02:04 pm
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FAQ
Got questions about OPAS? You’re in the right place!
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Faq
10 Questions
Your membership and account settings
Can I save multiple shipping addresses with a single account?
What are the differences between the Package & Mail membership plan and the Package Only plan?
How can I change my payment information?
How can I change my e-mail address?
How can I cancel my membership?
1 Questions
Personal Shopper Service
What are the things I should be aware of before submitting a personal shopper request?
13 Questions
Services we offer
Are my packages insured?
How long does it take me to get my shipment?
Is it possible to have my packages inspected before shipping?
Is OPAS able to ship perfume and other frequently purchased Dangerous Goods?
How does OPAS determine shipping fees?
4 Questions
Receiving your packages
Can I receive mail or packages addressed to names not registered under my account?
Why do I need to submit PS Form 1583?
I’ve seen that some merchants won’t ship to PO Boxes. Is my OPAS address a PO Box Address?
What if my OPAS membership number is not on my package or mail?
2 Questions
Declaring your packages
Why must I include item prices and descriptions when making a forwarding request?
Will I be responsible for customs duties upon receipt of my shipments?
13 Questions
Shipping your packages
Is OPAS able to ship perfume and other frequently purchased Dangerous Goods?
How does OPAS determine shipping fees?
What is Dimensionial Weight?
What can I do to reduce shipping costs?
What countries does OPAS ship to?
6 Questions
Paying for shipments
What payment methods does OPAS accept?
Will I be responsible for customs duties upon receipt of my shipments?
What if my package is returned for some reason after shipping from OPAS?
How can I change my payment information?
How does OPAS determine shipping fees?
2 Questions
Importing your shipments
Will I be responsible for customs duties upon receipt of my shipments?
If Customs in my country asks me about my package, can OPAS help?
