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Portland, Oregon USA

Aug 18, 2018 02:48 pm office closed

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Got questions about OPAS? You’re in the right place!

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10 Questions Your membership and account settings

How can I cancel my membership?
Can I use OPAS to avoid paying state sales tax on purchases to be shipped within the US?
What can I do if a store does not accept my credit card?
Can I change my membership plan after registration?
Why do I need to submit PS Form 1583?

1 Questions Personal Shopper Service

What are the things I should be aware of before submitting a personal shopper request?

13 Questions Services we offer

How does OPAS determine shipping fees?
What is Dimensional Weight?
Can I receive mail or packages addressed to names not registered under my account?
Can I use OPAS to avoid paying state sales tax on purchases to be shipped within the US?
What can I do if a store does not accept my credit card?

4 Questions Receiving your packages

Why do I need to submit PS Form 1583?
I’ve seen that some merchants won’t ship to PO Boxes. Is my OPAS address a PO Box Address?
What if my OPAS membership number is not on my package or mail?
Can I receive mail or packages addressed to names not registered under my account?

2 Questions Declaring your packages

Why must I include item prices and descriptions when making a forwarding request?
Will I be responsible for customs duties upon receipt of my shipments?

12 Questions Shipping your packages

What countries does OPAS ship to?
Will I be responsible for customs duties upon receipt of my shipments?
What if my package is damaged or lost after shipping from OPAS?
What if my package is returned for some reason after shipping from OPAS?
Can OPAS ship alcoholic beverages or perishable foodstuffs?

6 Questions Paying for shipments

How can I change my payment information?
How does OPAS determine shipping fees?
What can I do to reduce shipping costs?
What payment methods does OPAS accept?
Will I be responsible for customs duties upon receipt of my shipments?

2 Questions Importing your shipments

Will I be responsible for customs duties upon receipt of my shipments?
If Customs in my country asks me about my package, can OPAS help?

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