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FAQ

Got questions about OPAS? You’re in the right place!

Why must I include item prices and descriptions when making a forwarding request?

OPAS must provide an itemized shipping invoice to the customs agent in order to forward your items to you. The item details you enter when making a forwarding request will automatically be transferred to this invoice.
In order to expedite your forwarding and shipping requests, please be sure the item details (including prices and descriptions) you include with your request match the details of your purchases exactly. If the details do not match, there may be a delay in the processing of your request, or your shipment may be delayed at the customs office of the importing country.