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FAQ

Got questions about OPAS? You’re in the right place!

What if my OPAS membership number is not on my package or mail?

Please be sure to always include your OPAS membership number in your address when placing orders. Otherwise, we may not be able to identify your packages or mail. If you did not include your membership number and have been informed of delivery by the merchant but have not seen the package received within 1-2 working days, please email service@opas.com. The package may have not been able to be identified, but if you communicate with us on the matter we’ll be able to solve the issue.