FAQ

Got questions about OPAS? You’re in the right place!

Is it possible to have my packages inspected before shipping?

Yes. OPAS will inspect your packages prior to shipment upon request, and an inspection fee is $5 up to 10pcs, $0.20/pc after. We will check the contents of each package against the retailer’s invoice to ensure accuracy of quantity, color, size, etc.

OPAS always recommends selecting the optional inspection service and/or insurance when shipping fragile contents. If an item is packed by the manufacturer in such a way that prevents basic visual inspection, we will not be able to confirm damage without inspection selected and the appropriate service fee being paid.

OPAS does not include testing the functionality of electronics or other machines in our inspection service, but if you would like us to, please contact our customer service department with details.

Inspection service is free for items purchased using our Personal Shopper service.